West Suburban Medical Center, LLC

For over 100 years, West Suburban Medical Center has supported generations of families in the Oak Park and surrounding areas. Our kind, caring hospital staff have a passion to heal and make a difference in our community. We understand that our employees are the heart of our facility. If you are looking for a family atmosphere, a company committed to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. 

JOB SUMMARY

Provides secretarial, clerical, word processing or other system related and minor administrative support of the Operating Room.  Performs scheduling of cases and other related supportive tasks for the Director and staff of the department in accordance with hospital and departmental policies and procedures.  Handles matters of routine nature independently and processes confidential information.  

JOB QUALIFICATIONS

• High school diploma or equivalent required with one to two years post high school secretarial training required.
• Minimum two years experience as a secretary, preferably in a medical setting
• Knowledge of medical terminology and transcription preferred 
• Excellent communication and interpersonal skills
• Word processing required and minimum of 60 WPM required
• Good PC skills for data entry
• In-depth knowledge of medical procedures and ability to read/analyze intra-operative reports/records.

JOB DUTIES

•  Demonstrates the WSMC Customer Service Values, which are key in providing quality service to patients and customers.       
• Transcribes and composes documents, memos, reports, correspondence, orders, policies and other assignments.     
• Maintains files, copies, collates, distributes mail and materials.     
• Maintains reservations for surgeries and assists with the Operating Room schedule.     
• Has the principle responsibility for accurate and timely entering of charges for the operating room through critical analysis if information contained in the intra-operative records.       
• Assist with OR Scheduling to provide the necessary information for patients prior to their arrival to Weiss.
• Maintains and updates department Policy and Procedure manual at the direction of the manager.       
• Greets visitors.  Screens and routes telephone calls.       
• Enters medical staff and departmental charges into the hospital computer system.     
• Schedules appointments and meetings, reserves conference rooms.     
• Creatively generates solutions to problems.  Participates in staff meetings, committees and on teams with the objective of improving the efficient workflow of the department to increase patient satisfaction.
• Serves as a resource person to answer inquiries and provide general information.  When necessary directs problems to appropriate source.        
• Safeguards and maintains patient/hospital confidentiality.
• Ensures appropriate stock level of supplies.  Initiates purchases/supply requisition for proper authorization.  Initiates and recommends payment of invoices.  Maintains and evaluates equipment service records, initiates service calls as needed and recommending changes when service records indicate excessive repairs. 
• Enhances professional growth and development though participation in educational programs, in-services, meetings, and workshops.
• Register and obtain all demographic information to include insurance information, and accurately register all patients.
• Pre-cert all surgical patients.
• Obtain the necessary signatures for registration completion.
• Assist with acquiring any same day financial money for admitting and forward funds daily.
• Cross train to surgical services scheduling position.
• Assist with billing and journaling duties as needed.
• Review surgical daily schedule with Director of Surgery/ASU Coordinator and or his designee
• Coordinate with ASU Coordinator/Surgical Director for proper notification of patient arrival times for surgical procedures.

West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.